JSG Employee Spotlight: Drew Hegarty

JSG Employee Spotlight: Drew Hegarty

Drew Hegarty is the Branch Manager of our Tampa, Florida office. He has been with Johnson Service Group for almost three years. We wanted to take the opportunity to chat with Drew and learn more about his career at JSG. Here’s what he had to say:

You started with JSG as a Sr. Account Executive before being promoted to the Branch Manager position. Tell us a little bit about your career and working for JSG.

My career has always been sales-centric, starting with desktop application software. I moved into the consulting/staffing industry in 2002, and have been all in ever since! When I first joined JSG, I was the sole employee in Tampa. Since then, with the leadership of Senior Vice President Mike Measures, we’ve been able to grow the team to 4 members here in Tampa. We’ve also been able to leverage other recruiters throughout the region as our portfolios grow. My strategy as a Branch Manager is to be hands-on, stepping in to help whenever I can!

What’s your favorite thing about working for JSG?

What I like most about JSG is the entrepreneurship-mindset. There’s so much room for growth when you are allowed to be autonomous while still having the support of a large company behind you. I also really enjoy working for our Senior Vice President, Mike Measures. He has created a comprehensive roadmap for our region. This has allowed us to grow and be extremely successful by keeping our focus on day-to-day tasks.

What is your goal for the Tampa office this year?

While we love the support of our region, we want to continue growing independently as a branch. We’d love to secure a couple of additional cornerstone accounts to keep our team in growth-mode. This will allow us to compete with local competitors.

What’s the biggest challenge that hiring managers are facing in this current market?

The hiring managers we speak with are struggling to find talent in this candidate-driven market. With so many opportunities out there, it’s also become difficult for great companies to retain their best employees. I always tell our clients to consider “lifestyle points” when trying to attract talent. This includes benefits beyond competitive salaries, including working remote, vacation time, healthcare, etc. The companies that offer these are the ones securing great talent.

What do you like most about working in the recruiting industry?

Making a difference in someone’s life. You think about the big events that everyone goes through marriage, kids, career. Helping people change their careers makes a huge impact on their entire lives. It’s extremely rewarding to be able to be such a positive influence and get that call from someone saying, “Drew, you changed my life!”

When you’re not busy at work, what do you like to do in your free time?

I love to play and coach basketball at the local rec center. I will also be the Assistant Coach at high school my kids went to. It’s great to have the opportunity to give back to the community.

Chris Minutola

JSG Employee Spotlight: Chris Minutola

Chris Minutola

Chris Minutola is a Recruiter working in the Philadelphia, PA market and has a great background in customer service. He has been with JSG for nearly three years. We had the opportunity to sit down with Chris and learn a little more about him and his career.

Tell us a little about your career and how you found your way to JSG

I worked as a Workforce Management Analyst for both PHH Mortgage and then Lenox. With both of these roles, I developed great customer service experience. In October 2016, I joined the Johnson Service Group team as an Account Coordinator. This was my first job in the staffing industry, but it gave me a great foundation and understanding of the industry and its processes. After several months, I was gratefully promoted to a recruiting role in the summer of 2017.

You started working as an Account Coordinator and were promoted to a Recruiter in 2017. Tell us about this transition and why you decided to make the shift to a career in recruiting

The transition from an Account Coordinator to a Recruiter was great. It was an easy transition because I was able to develop a solid understanding of the staffing and recruiting world as a coordinator. I was responsible for onboarding activities, payroll, timesheets, I-9s, and other processes. As a result, these responsibilities provided an easy step to make the shift to a recruiting role. My time as a coordinator helped me better build relationships without clients and contractors, which has definitely transferred to my recruiting career.

How does your extensive background in customer service enhance your success as a recruiter?

My customer service background has helped me become comfortable on the phone. I was always talking with customers and helping solve their issues. Thus, it’s easy for me to be talking to hundreds of contacts and contractors every week and help our clients find the talent their teams need.

What are your goals for the rest of 2019?

My goals for the rest of the year is to continue to offer great customer service and support for my clients. I want to continue to ensure our clients’ projects are being properly staffed. I also want to grow in my new role as a recruiter and continue to get more comfortable.

Tell us what you enjoy doing away from the office.

In my spare time, I enjoy golfing, hanging out with my family, and spending time with my friends.

Jay Kerrigan

JSG Employee Spotlight: Jay Kerrigan

Jay Kerrigan

Jay Kerrigan is a Director of Business Development at Johnson Service Group in our San Jose, CA office. He’s been with JSG for over five years and has a tremendous background in sales and the staffing industry. We had the opportunity to sit down with him and learn more about his career at JSG. Here’s what he had to say.

You’re a seasoned sales professional. Tell us about your career and how you ended up at JSG?

When I was going through my undergraduate education, I originally wanted to become an attorney. I have always been passionate about serving others and giving back to the community. However, after graduation and as I was preparing for law school, I sort of stumbled into the staffing industry. It was a different path but offered the same rewards.

After several years in the staffing industry, I transitioned into a sales leadership role for an engineering company. It was a huge challenge, but I learned a ton about engineering. I later re-entered the staffing industry in 2011 with my new engineering background. However, after a few years, I was ready for a change.

All of the big staffing firms were doing the same thing. I wanted an opportunity to make a difference and have a more consultative approach.In 2014, I reached out to Jim Beckley about joining his team at JSG. Jim and I worked together early in our careers and we kept in touch through the years. And in April 2014, I officially joined the JSG team and have been here for just over five years now.

How has the staffing industry changed over the years?

In certain ways, the industry has changed a lot and in other ways, it hasn’t at all. At the end of the day, the Staffing Industry is all about customer service and ensuring our clients’ needs are met. The technology on how we achieve this has changed over the years, but the principles haven’t. Relationship building is crucial in this industry; simply placing candidates that fit your clients’ needs and culture is essential. You have to have great attention to detail, open and honest communication, and build trust to be successful in this industry.

What do you like about working for JSG?

One thing that stands out to me about JSG is our core values. When I was looking for my next opportunity a little over five years ago, I wanted to find an organization that had strong core values that aligned with my own. Moreover, JSG doesn’t just state their core values; they truly mean them and stand by them. In my experience, too many staffing firms try to re-engineer themselves to try and be “different” or get a leg up on the competition. But JSG stays true to themselves and continuously improves each year.

What do you enjoy doing outside of work?

Outside of work, I enjoy spending time with my family. One of my daughters recently got married and it was truly a beautiful time for our family. I also enjoy hiking, skiing, and spending time outdoors.

Meredith Jacobson

JSG Employee Spotlight: Meredith Jacobson

Meredith Jacobson

Meredith Jacobson is a Sr. Technical Recruiter at JSG. She works out of our Calabasas, CA office and has been with JSG for nearly two years. We had the opportunity to sit down with Meredith and get to know a little more about her and her career.

Tell us a little bit more about your career and your path to Johnson Service Group

I fell into technical recruiting in 2004 when I was started working at Login Consulting. After only being there for a short amount of time, I was gratefully promoted to their National Accounts Director. With this promotion, I was given the opportunity to transition into more of a sales position. There, I was running a full desk, doing both recruiting and sales.

However, after some life changes, I realized my passion was in recruiting. I reached out to the JSG Calabasas team and inquired about joining the team. In July 2017, I officially joined the team as a Sr. Technical Recruiter and have been with the company for nearly two years!

You started recruiting early in your career and then transitioned to sales. Why did you decide to return to the world of recruiting?

After a year or two away from recruiting, I realized I missed the satisfaction it gave me and the difference I was making for people. I decided to make a career shift and focus solely on recruiting. There is no better feeling in the world than telling people they got the job. I love having the opportunity to help others advance their careers every single day.

Your specialty is roles in the Information Technology industry. What do you enjoy about sourcing for these roles?

In the IT world, it’s always evolving, and new technologies keep things fresh. What I recruited on in 2004 is not the same technologies as I am recruiting on today. Every single day is a new challenge and a new opportunity. I have the privilege to work with people from different backgrounds and various walks of life; an opportunity I would never have in another career or in my personal life.

What are your goals for the remainder of 2019?

My goals for the rest of 2019 is to continue to grow as a recruiter. I keep enhancing my career, growing as a professional, and continue to be an asset for Johnson Service Group. I want to take on more challenges and continue to help place great people with amazing organizations.

What do you enjoy doing in your time away from work?

I am a wife and a mother. Outside of work, our family is passionate about our puppy, attending theater, and listening to music. I love to read and travel. This fall, my last two kids will be going off to college and I am very excited about what’s in store for our family!

Annette Rinslo

JSG Employee Spotlight: Annette Rinslo

Annette Rinslo

Annette Rinslo is a Sr. Engineering Recruiter Team Lead in Atlanta, GA. She’s been with JSG for nearly two years but has over 20 years of experience in the Staffing Industry. We sat down with Annette to learn a little more about her career, her role at JSG, and her amazing recruiting team.

Tell us a little about your career and how you joined the JSG team

I’ve been in the staffing industry since 1995. I started working for TAD Technical and worked there for about six and a half years before they were acquired by Adecco. When first starting, I focused on engineering roles. But in 2003, I entered the Energy sector as a Sr. Technical Recruiter at Think Energy Group. There, I learned the ins-and-outs of the Energy sector and started recruiting on roles within the industry. Engineering and Energy go hand-in-hand. These two fields have really helped me grow as a recruiter and allow me to work on many different roles at once. They each have played a tremendous role in my career and definitely are useful for my current role at JSG.

I have worked with several people from JSG in the past and got in contact with Frank Cunnane, who’ve I worked with for years, about coming on board. In August 2017, I officially joined the JSG team as a Sr. Engineering Recruiter. And this January, I was gratefully promoted to Sr. Engineering Recruiter Team Lead.

You were promoted to Team Lead at the beginning of this year. Tell us a little about your team? What sets your team apart from others?

Our team consists of seven great recruiters, two of which focus on the perm placement side and the rest focuses on contract and contract-to-hire positions. I also work closely with the rest of the recruiting team in Atlanta. I try to step in and help whenever I can. We spend a lot of time brainstorming and helping each other out. It’s a tight labor market, so we are always coming up with better ways to find and source great talent for our clients. As Team Lead, I am responsible for mentoring three of our contract recruiters. I lead them by assigning contract positions, helping perform searches, and anything else they need to continue to succeed in this industry.

What do you enjoy most about being a recruiter?

At the beginning of my career, I worked for an organization for about nine years. Towards the end of my tenure there, I worked for the human resources department. There, got a feel for how others on the team get the opportunity to help others with their careers, their families, and their livelihoods. There are 4-Wins to recruiting: The client gets a great candidate, the candidate gets a new job opportunity, I get to help JSG make a placement, and I win by receiving compensation for my hard work.

Of course, I also enjoy building relationships and reconnecting with clients and candidates I’ve worked with in the past. To this day, I still get excited every time I successfully get a placement or bring in new business for JSG.

What are your team’s goals for the rest of 2019?

One of my personal goals this year is to help bring in more leads and generate new business. It’s a candidate’s market and it can be challenging to fill certain roles. It’s my goal for my team and I to bring in new clients and build the team in Atlanta. Of course, I also want to surpass the number of direct hires I placed last year.

What do you like to do for fun outside of work?

I enjoy golfing and I’ve been playing for over 20 years now, but have been getting more into this year. I also enjoy playing softball and played racquetball for 18 years.

Tamara Harries

JSG Employee Spotlight: Tamara Harries

Tamara Harries

Tamara Harries works for JSG Professional Services ULC, Johnson Services Group’s Canadian entity. Tamara is our Canadian Administrator and has worked for JSG for almost four years. We had the opportunity to sit down with Tamara and learn more about her impressive career as a payroll professional. Here is what she had to say.

Tell us a little about your career and how you ended up working for JSG.

I started working for CDI Professional Services in January 1998 as a Payroll Administrator. Our office was in Oakville, Ontario, very close to where our office is now. At CDI, I worked with many people who now work for JSG Professional Services, including Greg Thullner who was the VP of the Montreal office. At CDI, I was responsible for payroll and billing activities for all of our offices in Canada. When I was at CDI, we provided staffing services primarily in aerospace, oil & gas, and engineering.

When Greg and the rest of the team formed the Canadian division of Johnson Service Group, I joined the team in July 2015 as the Canadian Administrator. I am responsible for payroll services, as well as other back office duties. When JSG Professional Services was first formed, I worked closely with our corporate office as sort of a liaison between them and our operations in Canada. The rules here in Canada are different than the States, and rules and regulations can even differ between provinces.

You’ve worked in the Staffing Industry for over twenty years. What has changed over the years?

One thing that I have noticed throughout the years is the popularity of staffing services. More and more staffing firms are popping up and more employers are relying on contractors to fill their positions. Technology has also revolutionized how we work. Back when I first started working, we used to fax over payroll to another office for processing, all of which was done manually. Now we have different systems and software that have really streamlined our payroll and recruiting processes. We have much better tools for recruiting and tracking and everything is more user-friendly. All of the web-based applications we have at our disposal has definitely made our industry more efficient.

What’s your favorite part about your job here at JSG?

My favorite part about working for JSG is the people. I have had the opportunity to build great internal and external relationships. Like I said before, I’ve been working with some of the great people like Greg Thullner, Jason Landa, Kim Getty, Juan Buitrago, and Amanda Monaco for years. All five of us worked together at CDI and we now have the opportunity to work together here at JSG. We are like a big family!

I also enjoy working closely with our contractors. I have had the privilege to work with some of the same contracts for over a decade. We have developed close connections with many of our contractors and they feel more like friendships than working relationships. To me, this isn’t just a job that I clock in and out of every day. At JSG, I have become invested in my job. I want to see the business grow as well as see our contractors grow into their new positions.

What do you like to do for fun outside of work?

Outside of work, I enjoy reading, hiking, and traveling. I try and travel down to Disney World once or twice a year.

James Roberts

JSG Employee Spotlight: James Roberts


James Roberts

James Roberts is the Recruiting Manager for our Atlanta, GA office. He’s been with JSG for 13 years and has nearly 20 years of experience in the Staffing Industry. We had the opportunity to sit down with him and ask him about his impressive career. Here is what he had to say.

Tell us a little bit about your career in the Staffing Industry and your 13 years with JSG.

I started working in the Staffing industry in 1997 where I was working for Tek Systems. When I first started, I was working as an IT Recruiter. I was at Tek Systems for nearly seven years and then moved to a smaller firm called Recruiters at Work. There, I was doing both sales and recruiting and I stayed there until 2006. I then made the move from Connecticut to Atlanta and started working for Johnson Service Group.

When I first started at JSG, I went back to recruiting for IT roles. However, after a few months, I transitioned to Aviation recruiting. I then relocated to our Charleston office where I held the position of Branch Operations Manager. I worked in Charleston for about four years and then relocated back to Atlanta where I returned to a recruiting role as well as account management. Two years later, I was promoted to Recruiting Manager where I oversee an awesome team of recruiters.

What changes have you seen in the Staffing Industry throughout your career? What changes do you expect in the near future?

Throughout my career, I have seen the market go up and down. When I first started in the industry, the unemployment rate was low. Several years later, the unemployment rate increased, and it became easier to find good candidates to fill our client’s roles. But now that the market is competitive and we are witnessing an unemployment rate of 3.8 percent, it’s becoming more difficult to find great candidates; the best workers out there are the ones still employed.

Technology has also drastically changed how we communicate with our clients and candidates. With so many different ways to communicate with people, like texting and emailing, it’s become more challenging to build strong relationships. We seem to be getting away from the phones and I see this issue only getting worse in the future. With social media, job boards, and other technologies, it eliminates the personal touch and makes it harder to build relationships.

Tell us about your team in Atlanta. What are your team’s goals for the rest of the year?

I have a great team of recruiters. Most of our team is in Atlanta, but we have two recruiters in Oklahoma City and another in Jacksonville, FL. The goal for our team is to be the top Aviation provider for all of our customers and demonstrate excellent customer service throughout the entire hiring process.

When you’re not busy at work, what do you like to do in your free time?

I am a huge sports fanatic. I love both football and basketball. On the weekends, I enjoy officiating basketball. I also do some one-on-one basketball training with some local youth in Atlanta.

Melissa Brown

JSG Employee Spotlight: Melissa Brown

Melissa Brown

Melissa Brown performs Employee Services for Johnson Service Group. She’s been with JSG for about eight years and she works in our Knoxville, TN office. We had the opportunity to sit down with her and learn a little bit more about her career here at JSG. Here’s what she had to say.

You’ve been with JSG for over eight years now. Tell us a little about your career and how you found your way to the company.

I worked for General Electric for about 18 years before coming to JSG. For the first seven to eight years, I primarily did billing and invoicing for GE. And during the last ten years or so, I was the Credit Specialist Coordinator for the RGA Center. About eight years ago, the GE office was moved from Knoxville to Nashville, so I was looking for a new position when I stumbled across this position at JSG. I was excited about the change because I worked for a huge corporation for so long that it was nice to have a change of scenery. I interviewed and was offered the position on the same day.

When I first started working for JSG, there were only two people in the Knoxville office. I was responsible for payroll duties, on-boarding contractors, and all the pre-screening activities. Over the last couple of years, our team has grown, and we are now in a bigger office in Knoxville. This has given me the opportunity to take on more responsibilities, like quarterly reporting, audits, random drug screening, and updating annual insurance information for our clients.

What do you enjoy most about the Staffing & Recruiting world? What has kept you at JSG for all these years?

When I was working at GE, it was much more like working for a corporate office. When GE closed its plant in East Tennessee, it was a major loss to the community. However, when I first started working for JSG, I was excited to come work for a smaller office. As I said, when I first started working for JSG, there were only two other people at the office. We have grown since then, but it feels much more like a family.

Communication between each other and our corporate office is much clearer and easier. I enjoy being able to communicate with our other branches and our contractors all across the nation. Every day is different, and it makes it fun!

The atmosphere at our office is great and there is a lot of teamwork. I love having the opportunity to get to know our contractors and helping them make the next transition into their career. This job is so rewarding because every day I feel like I have helped someone improve their lives. I get to work with contractors who may be accepting a job for the very first time, which is a very good feeling. If you can make a difference in one person’s life, it’s worth it.

Working for Don Franks, my Senior Vice President, has been an amazing experience. I could have never expected to have such a caring, wonderful boss who truly cares about his team.

What are you and your team hoping to accomplish this year?

One of our goals is to ensure our customer service is always industry-leading. We want to make sure all of our onboarding processes are efficient to make our contractors’ lives as easy as possible. One of JSG’s initiatives this year is to update all of our accounting systems, and this change will allow us to continue to streamline each hire.

Cindy Price

JSG Employee Spotlight: Cindy Price

Cindy Price

Cindy Price is a Technical Recruiter working with our Bedford, TX office. She’s been with JSG for 22 years. We had the opportunity to sit down with Cindy and learn a little bit more about her career at JSG. Here’s what she had to say.

Tell us a little bit about your career in the Staffing & Recruiting Industry?

In 1992, I started working for Design Support Services where I worked as an admin. Five years later, JSG acquired the company. I was brought to our headquarters, which was in Burr Ridge at the time, and was able to meet the whole JSG team and was given the opportunity to stay on as an administrator. I was responsible for answering the phone, filing, and inputting resumes (by hand) into the database.

Currently, I am working from home for our office in Bedford, TX office where I am still responsible for admin duties and help with payroll during the first half of the week. However, from Wednesday through Friday, I am full-on recruiting. I guess you can say I’m a jack of all trades!

You’ve been with JSG for 22 years. How have you seen the industry as well as the company change over your career?

Technology has probably been the single largest change in the Staffing & Recruiting industry. When I first started working in the industry, everything was done by hand and was in hard files. Resumes were filed into filing cabinets an everything was faxed directly to hiring managers. With the implementation of technology, this industry has become completely digital. Jobs are advertised on social media, we use online portals to submit candidates and communicate with human resources. The end goal is the same, but now we have so many different means to find and source candidates.

What type of jobs does your team specialize in? What do you like about sourcing in these fields?

At the Cameron office, we specialize in engineering roles, such as mechanical, software, stress, and electrical engineering. JSG is one of the largest engineering staffing firms in the U.S. and our office definitely plays a big role in that.

What I love about recruiting is reaching out and talking to candidates. I truly enjoy building relationships with my candidates and contractors. This job is honestly just so rewarding! Every day, I have the opportunity to help candidates find the next step in their careers. I also have the privilege to help my clients find exactly what they’re looking for by presenting the good, quality candidates they’re been searching for. It makes my day when I hear how grateful a candidate of mine is for helping them find their next career.

What are you hoping to accomplish in 2019?

Every year you want to strive to do better. My personal goal is to increase my production and see growth this year. Rich Geil and my team in Bedford, TX are amazing. They are so supportive and are always there for me to help me achieve my goals. I know with their support, I will be able to have a breakthrough year!

Linda McCarron

JSG Employee Spotlight: Linda McCarron

Linda McCarron

Say hello to Linda McCarron, is a Sr. Technical Recruiter for our Pelham, AL office. She’s been with JSG for nearly 11 years and her team specializes in sourcing engineering and construction professionals. We sat down with Linda to get to learn more about her career here at JSG.

You’ve been with JSG for nearly 11 years. Tell us a little about your career and how you found your way to way to JSG?

I was actually working for the school board doing payroll services when a friend of mine who worked for JSG approached me about becoming a recruiter. I had no background in recruiting, but I quickly became excited about this opportunity. I worked with numbers all day and was bored with my job, so I was excited about a career change. I interviewed for the position, accepted my job offer, and have been working at JSG ever since.

I originally worked for the Mobile, AL office as a Technical Recruiter. After a while, I was promoted to Branch Manager of the Mobile office. However, about a year ago, we decided to close the office and now I work remotely from home as a Sr. Technical Recruiter. My focus is on engineering, construction, and nuclear disciplines for both contract and perm positions.

In about two more weeks, the first quarter of 2019 will be over. What do you predict for the labor market throughout the rest of the year?

January was off to a little bit of a slower start for the Nuclear Energy world, but it’s wide open now! I received three new positions to recruit on yesterday and one more today. The labor market is really heating up and is only going to get busier (and better!) as the year progresses.

Do you have any advice for employers trying to navigate this tight job market?

If I could give one piece of advice to employers out there in this tight job market, it would be to partner with a recruiter (one from JSG, to be precise!). It can be hard to find the people your team needs in this competitive market. However, at JSG, we have lots of tools, databases, and the right people in place to find the best candidates your team needs!

The Staffing & Recruiting industry is very competitive. What keeps you motivated every single day?

What keeps me going in this competitive industry is the competitiveness itself. I’m a competitive person and I love the challenge that comes with recruiting. Every single day is a little different and it makes it a fun environment to work in. A career in recruiting is very rewarding, both financially and personally. Being a recruiter is very self-fulfilling as it allows you to make a huge impact on the lives of others. I have the opportunity every day to help my clients find talented candidates, as well as help people out there, find new careers.

Knowing you are helping others every day is a great feeling. I love it when I get a phone call from my candidates thanking me for helping them find their next position. Many of the people I get to work with are truly grateful for my help, so it’s a wonderful feeling.