JSG Employee Spotlight: Su Voeun

Su Voeun

Su Voeun is an Employee Service Representative/Payroll Specialist in our San Jose office. She celebrated four years with JSG in July and has been an essential factor in the great success the western region sees, year after year. Check out what she had to say when it comes to her role here at Johnson Service Group!

What did you do before JSG and how long have you been in payroll?

I worked multiple jobs as a payroll specialist as well as a data analyst where most of the roles were contract. I graduated with my Bachelors in Accounting and so payroll has just been something I’ve enjoyed doing. Right before I came to JSG, I was working as a data analyst for CISCO. I had a mutual connection with JSG due to them placing me at one of my contract roles. Excitingly enough, when that CISCO role came to an end, they asked me if I wanted to join the San Jose team as a full-time Payroll Specialist. I, of course, said yes! It meant a lot to me since I hadn’t been working in payroll for a couple of years but was so excited to get back into it and have that security of a full-time position.

What do you like about working for JSG and the San Jose office?

I love that I get to help contractors every day as well as work in a fantastic office where the people are super sweet and support one another 100 percent! I work in a group of 3 payroll specialists, and we’re always helping one another when needed and vice-versa. It’s like a big family, not only with the people here in San Jose but also with our co-workers we get to work with at corporate too. They all make my job so much easier. I admire that JSG is more like a family that focuses on supporting every member of the team.

I also love the fact that since everyone works so closely together, we never have a lack of communication. Especially with our contractors due to our on-site recruiters.

What do you want to accomplish this year?

This year we’re working on new technology to upgrade our payroll and accounting systems. I’m so excited to use the new system and see how much more it helps our processes advance.

What are some of your hobbies?

Recently I’ve taken up seeing a lot of Broadway Musicals. I just saw Aladdin, and it was spectacular! I also would say I’m a definite foodie, so I love going around and finding excellent new places to eat in the San Jose area. We love to use yelp, and it’s been helpful so far!

Gabriella Hoeflich

HR Highlights: Meet Our New HR Coordinator

Gabriella Hoeflich

As Johnson Service Group continues to grow in today’s candidate-driven market, we’re building up our staff to better serve our clients, candidates, and internal employees. As a result, we’ve added another new face to our Human Resources team! Please join us in welcoming Gabriella Hoeflich, our newest HR Coordinator!

Tell us a little about yourself.

Hello! I am Gabriella, and I am JSG’s new HR Coordinator. I just graduated from Illinois State University with a degree in Human Resource Management. During my time at ISU, I worked in the Admissions Office and was involved in a few organizations. After my graduation, I had the opportunity to study abroad in Romania for 17 days. I am very excited to begin my career in Human Resources!

What made you want to go into a career in Human Resources?

Right before I began my college applications, I knew I wanted to major in something related to business, but I was not exactly sure which field. I started to think about my work experience in high school and the interactions I had with the HR department. I was interested in what they did, and I decided to pursue Human Resource Management as my major. After taking classes in my program and gaining HR experience from my internship, I knew I made the right choice and wanted to begin my career in a Human Resources role.

What attracted you to Johnson Service Group?

When I was taking a recruitment and selection course at school, the staffing industry became one of the top industries I wanted to have an HR role in. I was also taking a benefits course at this time, so when searching for my first HR role, I wanted an opportunity to work with benefits as well. When I found the HR Coordinator job posting, I was happy to see this was a position with mostly benefit responsibilities for a staffing company. After doing some research on Johnson Service Group, I became even more interested in working here. Everyone here is so welcoming, too!

What will your primary responsibilities be as a member of our HR Team?

As an HR Coordinator, I will have a variety of responsibilities, but most will be with benefits. I will be assisting with insurance and 401(k) administration, payroll, and commuter benefits. I will process enrollments and changes for contract and staff employees, respond to questions regarding benefits, help with open enrollments, update 401(k) plans, and help with other tasks as needed.

What do you like to do for fun outside of work?

Outside of work, I like to spend time with family and friends, watch movies, travel, and go shopping!

JSG, employee spotlight, Jason Kennedy

JSG Employee Spotlight: Jason Kennedy

JSG, employee spotlight

Jason Kennedy has been with JSG for over 4 years in our Jacksonville, FL office. In that time, he has grown from a Senior Account Executive to the Director of Client Delivery for our Florida region. Keep reading to learn more about Jason and his career with JSG!

You have a lot of experience working with national accounts. Tell us a little more about that and how you got into staffing.

I got into staffing in 2008 and started as a recruiter. After about six months, I moved to a dual desk (sales and recruiting) role and really enjoyed learning about what it takes from both the client-side and the candidate-side in order to make placements happen. After about a year, I accepted a promotion to National Account Manager/Business Development Manager role and moved my family from Columbia, SC to Jacksonville, FL. Throughout my career, I have been really involved with the clients’ needs to make sure the delivery team has everything they need to be as effective as possible.

I came to JSG because I really liked the entrepreneurial empowerment that the company fosters. JSG enables their offices to maintain true “Single Point of Contact” account management. This includes all client lines of business without geographic limitations. We’ve experienced tremendous growth in Jacksonville and I’m extremely proud to have contributed to that growth.

You’ve been the Director of Client Delivery for almost a year now – what all does that entail?

As the Director of Client Delivery, I’m responsible for the training and ongoing development of our delivery team in the South. My role is to understand our clients and their needs to help JSG’s delivery team place the best talent with those clients. My goal is to bridge the gaps between both sales and recruiting, and clients and candidates to make placements and ensure client satisfaction.

What industries/roles do you specialize in, and what are some of the trends you’re seeing within those spaces?

My background in staffing was always specifically in IT until I got to JSG. Since joining the team, I’ve grown and expanded to engineering and F&A type roles. I’ve really embraced the idea that the more we know about our client’s varying needs, the more we grow as a branch. In Jacksonville, we’ve taken full advantage of the opportunities our clients have afforded us and hope to continue to do so.

We are certainly in the middle of historically low unemployment and it does make it more challenging to find the right candidates for our clients. Our office accommodates this by having the best possible understanding of our candidate’s motives when presenting them to a hiring manager. As a result, we ask lots of questions, listen to what our candidates tell us, and follow solid processes. This allows us to find the best, most interested, most locked-in candidates. When you know what motivates and drives a candidate’s interest, it ensures that they will be fully engaged throughout the entire hiring process.

What are some of your professional goals for the remainder of 2019?

The Jacksonville team is at our highest headcount ever, and I would love to continue that growth through the rest of the year! We’re striving to hit all-time highs in headcount, revenue, and profitability.

What are you passionate about outside of work?

Outside of work, I’m most passionate about my family. I love spending time with my kids and wife! I also follow college football pretty closely, especially the USC Gamecocks!

JSG Employee Spotlight: Thomas Zetusky

JSG Employee Spotlight: Thomas Zetusky

JSG Employee Spotlight: Thomas Zetusky

Thomas Zetusky has been with Johnson Service Group for over 2 years, and in that short time has made a tremendous impact on our organization! As a Recruiter out of our Haddon Heights, New Jersey office, Thomas plays an integral part in placing qualified candidates with our great clients. Keep reading to learn a little bit more about Thomas and his career at JSG.

You were recently promoted from Account Coordinator to Recruiter – congrats! Tell us a little bit more about this transition.

The Account Coordinator role has always been in the background of the recruiting process. This made for a really easy transition because I knew exactly what to expect. Starting in an Account Coordinator role also allowed by to create relationships early on. So after the promotion, it was easy to build off of that!

What made you decide to get into recruiting?

I came from the banking world and just got to a point in my career where I knew I wanted something different. Lucky for me, JSG was hiring! I knew right off the bat that I would like that every day was different, so you never know what to expect.

What do you enjoy most about being a recruiter?

As I mentioned before, it’s always different. Throughout the years, I’ve learned a lot about various positions and industries. I really enjoy learning more in-depth about what different people do. I’ve found that every moment is a teaching opportunity. I’m always learning how to help companies grow, expand my business, how to be a better communicator, etc.

What recruiting trends have you noticed throughout the market lately?

One of the trends that we’re seeing lately is that companies seem to be leaning toward offering more contract-to-hire opportunities. It’s been cool to learn about the benefit that offers clients, from being able to “try before you buy,” flexible hiring options, and more.

What do you like to do outside of work?

Outside of work, I am definitely a hands-on person – I do a lot of woodwork outside work like landscaping. I also enjoy a great game of golf!

Alex Price

JSG Employee Spotlight: Alex Price

Alex Price

Alex Price is a Division Lead for our Mining and Heavy Industrial team at Johnson Search Group. Based out of our Spokane office, Alex has been with our team for over 2 years. In that short time, he has been able to establish and grow his career in the recruiting space tremendously. Learn more about Alex and his career at JSG below!

You’ve earned multiple recognitions during your time with Johnson Search Group. What do you think has contributed to your success?

I think the biggest contributor to my success is just being trainable. Prior to joining JSG, I had experience in sales but not recruiting specifically. I was fortunate to join a team with a good Manager who matched my style and a Senior Vice President who trains every day. Coming in with a fresh slate and being coachable has been huge in growing my career!

Your office works a full desk, meaning they coordinate with both candidates and clients. In your opinion, what are the benefits of this approach?

I think the biggest advantage is being able to choose and be selective of the clients I work with. When I handle the client-side, I’m able to identify great companies with strong hiring processes. Recruiting goes hand-in-hand with that. I find candidates that will be a good fit for the clients that I’ve been able to build a relationship with. As a result, this process works really great for anything technical from mining and mineral processing to the more hands-on maintenance side of things.

As a Division Lead for the Mining team at Johnson Search Group, what has your team been experiencing within the industry lately?

We’ve had a record-breaking year so far. This can be contributed to Senior Management and the work ethic throughout the whole mining team. We work together and learn from each others’ experiences, successes, and failures. Therefore, partnering with my team on projects has helped me get involved with other clients and candidates to get a better understanding of the industry as a whole.

What do you enjoy most about working in the Mining industry?

The best thing about the mining industry is the people. It’s great to work with relatable, blue-collar people who are easy to communicate with and have the same goal as you in growing their teams and careers. The fantastic clients I partner with make it even more rewarding to connect them with great candidates. Even the highest-level candidates we work with have a great disposition so working with them is really enjoyable.

What do you like to do for fun?

Outside of work, I enjoy spending time with my fiancé and two dogs. Additionally, I enjoy outdoor activities like fishing!

Sidney Williams

JSG Employee Spotlight: Sidney Williams

Sidney Williams

Sidney Williams is a Business Development Manager at JSG. He works out of our Calabasas, CA office and has been with JSG for nearly three years. During this time, Sidney has made a tremendous impact on our company. Keep reading to learn more about Sidney and his exciting career!

Tell us a little about your career and how you found your way into the staffing industry

I started my career in sales as a Financial Services Representative at First Tennessee Bank while I was attending The University of Tennessee at Chattanooga. That’s where I got my first experience with business development and inside sales, and I developed a knack for sales. However, I migrated into recruiting with Tennessee Valley Authority in 2011, where I received a lot of experience with recruiting on the corporate side. Then, my wife and I moved to California several years later, and in September 2016, I began working at JSG as a Technical Recruiter.

While working as a Recruiter at JSG, I had the opportunity to go on several client visits and helped close a few deals. That’s when I realized my passion was in sales and decided I wanted to reignite my sales career. I approached Jim Beckley, our Senior Vice President, about transitioning into a sales position. In March of 2018, I officially became a Business Development Manager in our Calabasas office.

You started at JSG as a Technical Recruiter and now your role has shifted to business development. How has that transition been for you?

I’ve now been a Business Development Manager for a year-and-a-half at JSG. The transition has been very smooth, thanks to my background in sales. Our office has broken several revenue records and I am enjoying the return to my roots in sales.

What’s different about recruiting in a corporate environment compared to working in the staffing industry?

Corporate recruiting is more so farming than hunting, so-to-speak. However, in the staffing industry, you get to do hunting and farming. In other words, I have the opportunity to go out and search for talented candidates to fill open positions my team is working on. I enjoy sourcing candidates and helping them change their lives and career paths. It’s a very rewarding feeling when you help a candidate find a great job opportunity and help your client fill a critical role in this tight market.

What are some of the trends or challenges you and your team faced in the staffing industry in the first half of 2019?

Today’s market is extremely competitive, especially in California. The market in California is approximately 30 percent saturated with staffing firms. So, many of our clients and other employers in the California market are relying on staffing firms to source much-needed talent. To overcome this, my team and I must continue to differentiate ourselves and JSG from the competition; we must illustrate how we can offer customized staffing solutions for each of our clients.

What markets or industries do you mostly partner with?

Our team in Calabasas specializes in a few areas. Aviation and aerospace have been key for our team. We also recruit heavily in the manufacturing and IT markets, and over the last few months, we’ve seen an uptick with fiber optics organizations.

Tell us a little about what you like to do outside of work

I am a young man with an old soul. I like to do anything that is essential to the soul, including cooking, working out, and traveling. In my free time, I volunteer with a couple of youth programs as a mentor. My wife and I also host a marriage podcast and it’s been experiencing some exciting growth.

JSG Employee Spotlight: Nicole Shenberger

Nicole Shenberger has been with Johnson Service Group for almost 3 years, and during that time has advanced her recruiting career significantly! As Recruiting Team Lead in our Chicago office, Nicole and her team have the opportunity to make an impact on our clients every day by finding the talented professionals they need. Keep reading to learn a little more about Nicole!

You were promoted to Recruiting Team Lead almost a year ago – Congratulations! Tell us a little bit about that transition.

I started working with JSG almost 3 years ago as a Technical Recruiter. Once I picked it up, I really fell in love! I’ve found with recruiting that you get what you put in, which is great for my competitive personality. When my manager eventually left, I stepped in to help with training. I was able to fill in some of the management duties and quickly learned more of the Operations side of recruiting such as working with our 3rd party vendors. Since then, our team has grown by 2 additional people. We’re now up to 8 now, including myself, and I hope to continue growing!

What do you like most about being in recruiting?

I love the competitive aspect of recruiting. I played sports throughout my past, so it has always been in my nature. Helping people find their dream job and grow their careers is also something I love!

What are your goals for your team for the rest of 2019?

My overall goals are just to continue to grow our office and the people on our team into their careers at JSG. I want to help everyone perform better and pick the right positions that they’re suited to fill.

What do you specialize in?

Our team specializes primarily in engineering and technical-driven positions. We are currently in the midst of the busy season for our industry. With the candidate-driven job market, there are now 3 jobs for every person looking for a new position. We always try to add value by helping find those people and educate our clients about how to be competitive in this market.

What do you like doing outside of work?

Of course I love to hangout with family and friends! I also love weather – so I’m constantly tracking storms and weather in our local area.

JSG Employee Spotlight: Dylan Beck

Dylan Beck has been a Sr. Account Executive with Johnson Service Group for over two years. During that time, he has made a significant impact on our Tampa, FL team and our company as a whole. Read on to learn more about Dylan and his young, exciting career!

You have a pretty extensive background in sales and recruiting. Tell us a little bit more about your career.

I graduated from the University of Wisconsin – Whitewater in 2011. Shortly after, I moved down to Tampa on a whim and started my career in recruiting, eventually working my way up into high-level IT recruiting and leadership roles. After a while, I decided to branch out and try working a couple of outsides sales positions. In the end, I decided I wanted something between the two, which lead to staffing Account Management. I knew I had found my passion as it perfectly tied recruiting and sales together.

You’ve been with JSG for over 2 years, what is it about JSG that you love most?

I love that we’re empowered to make it our own. At JSG, we’re encouraged to go out and pursue companies no matter where they are or what industries they’re in. I also love the people I work with! I can look to my team to share knowledge and learn what makes everyone successful.

What markets do you partner with?

We focus primarily on the greater Tampa area but I’m able to build partnerships based on great relationships anywhere in the United States.

We’ve been able to bring on some huge insurance companies that are growing rapidly, so that has been a great area of growth. I’ve loved the opportunity to support everything from Underwriters to IT Specialists and even high-level Staff Counsel Attorneys.

What trends have you noticed in the recruiting industry lately?

I have been noticing a huge uptick in demand and a low amount of supply. There’s a lot of managers that say they want people quickly, but it’s important that they prove it by understanding the availability and acting quickly! It’s our job as market experts to educate clients – I’m very open and upfront and have monthly conversations with my clients to manage their expectations based on market trends and forecasts.

The Tampa market, in particular, has been relatively stable over the past 10 years, but the recent high demand has resulted in pushes for salary and benefit increases from candidates in order for certain opportunities to remain competitive amongst the number of others out there.

What do you like to do in your free time?

I love going home playing with my identical twin girls. No matter what type of day I’ve had, just knowing I get to come home to them just absolutely makes my day! Spending time with my family is always really important; I always ensure to carve out time for them no matter what. I also love going to the beach and enjoy the local craft brewery scene.

Mike Adelman

JSG Employee Spotlight: Mike Adelman

Mike Adelman

Mike Adelman is a Senior Vice President at JSG and as of Monday, has 45 years of experience in the staffing industry. Mike is located in the Philadelphia market and brings a wealth of knowledge to JSG. We had the opportunity to talk with Mike and learn about his impressive tenure in the staffing industry.

You have been with JSG for 10 years now but have a total of 45 years of staffing experience. Tell about your career and how you got started in the staffing industry.

I started my career in the staffing industry in 1974 when I was hired as a recruiter for Joule Technical Staffing in Union, NJ. Shortly afterward, I transferred to the branch in Philadelphia and four years later, I started working at Yoh as a recruiter/salesperson in 1978. I worked at Yoh for 27 years and eventually became Executive Vice President, responsible for all 42 offices in the United States. In 2005, I left Yoh and acquired TechSource, Inc, a small staffing company. In 2009, TechSource was acquired by Johnson Service Group and I officially joined the JSG family.

Over the last four decades, how has the staffing industry changed?

The process of communicating with clients and submitting resumes has definitely changed through the years. When I first started working in the industry, you would speak to a candidate on the phone and they would have to mail you their resume. You couldn’t leave a message because voicemail wasn’t a thing yet. After you received the resume, you would have to retype it on a typewriter using the company letterhead. Then, we would have to mail the resume to the client since fax machines were not around quite yet. The whole submittal process could easily take over 10 days.

And while technology has ultimately made our industry more efficient, it has also made it more difficult to build relationships. With so many different ways to communicate with clients and candidates, it’s challenging to build relationships since we no longer talk face-to-face or over the phone as often. However, technology has also given us great access to candidates across the country. We are no longer restricted to local candidates as we can communicate with them from anywhere.

Why do you love working in the staffing industry?

I love the staffing industry because of the personal relationships we get to build. Over the years, I’ve prided myself on building strong relationships with my clients and contract employees. I have developed strong relationships with them and I believe it has helped my team and I fulfill our clients’ needs. Through the years, I have been extremely lucky with the staff I have worked with. Having a great staff and a strong working relationship with my team makes coming to work fun every single day.

Has the labor market ever been this competitive throughout your career?

I don’t think the market has ever been quite this tight. In today’s market, you’re not just competing with other staffing firms, but you’re also competing with your own clients, as they frequently post their open positions on their website. As a result, it’s not unusual for candidates to have already submitted their resumes to our clients. The market is about as tight as I’ve ever seen it.

Outside of work, what do you like to do?

I enjoy playing golf and I love to do yard work at our home. I’m an avid reader and love music. I recently started taking piano lessons and last Sunday, I had my first piano recital. It’s been very challenging, but it’s been a fun new hobby of mine. Also, this August will be my 45th wedding anniversary with my wife. We have three kids and we enjoy traveling internationally.

JSG Employee Spotlight: Ben Shirley

Ben Shirley has been a Branch Manager with Johnson Service Group for over 10 years. We took the opportunity to talk with Ben about his time in the staffing industry, and how the Aerospace and Aviation industries have changed during his time partnering with them.

You’ve been in Aircraft Staffing for over 30 years. Tell us about that.

I started in the industry as a recruiter in 1987 and stayed with the company I was with for over twenty years. During my first year, I began supervising and coordinating the recruiting. I quickly became a primary contact for some of our larger clients. Soon after, I transitioned into an Account Executive role. Wichita was an aircraft center at the time, and I developed not only good business contacts in this industry but also great friends.

I have worked staffing with multiple industries but Aircraft and Aerospace quickly became what I enjoyed the most. The office had a division doing in-house engineering and I was fortunate to both learn from them and bring in work for them. Fast forward and JSG was looking to grow. They brought me in for a dinner with the owners and upper management and I felt right at home. I knew I had found a new home.

You work primarily in Aerospace and Aviation – what are some of the recent trends in these industries?

Technology is enabling exciting developments in the Aerospace and Aviation industries. The private sector started moving into spacecraft development a few years ago and now there is research and development starting on commercial drones, small air taxies, and electric powered aircraft. There are a lot of new developments coming in the next several years. The job market is really strong. These growth opportunities have been shining the light back on our recruiting strengths.

What are some of the hobbies you enjoy outside of work?

I have always enjoyed cars and dirt bikes. But if you ask me today, I am a St. Louis Blues fan!!!  We finally got the Cup!!!