streamline your hiring process

How to Streamline Your Hiring Process in 2020

Many companies are slowing down right now. The holidays are just around the corner, and that much-needed time off is directly in your sight. But if you’re a hiring manager, the opposite is likely occurring. You’re figuring out ways to get your critical roles filled and how to do it more efficiently next year. However, this can be challenging if you have an inefficient hiring process. If you’re reflecting on how you and your team can better navigate our tight job market, here’s how to streamline your hiring process in 2020.

Write better job descriptions

The first thing you want to do is take a 10,000-foot view of your job descriptions. No matter how great your hiring process is, if your job descriptions stink, you’re not going to get the right resumes on your desk. Many job seekers are only casually browsing, and thus, your job description really needs to stand out at them. Make them concise, engaging, but not too fluffy. Share a little glimpse of your culture and why your company would be an excellent employer. If you’re ever unsure about your descriptions, read one over and ask yourself if you’d apply for the job. If the answer is no, you have some work to do!

Ask for interview feedback

If you are hosting interview after interview with no luck, why not ask your candidates for some feedback? Whether it’s a brief survey you send them or a simple email, it’s never a bad idea to hear how you can improve from those going through your hiring process. If a candidate backs out of the process or declines your job offer, don’t be afraid to ask for some constructive criticism. This can be an invaluable exercise to help improve your hiring process in 2020.

Move it along efficiently

We won’t spend too much time here as we have discussed this topic numerous times throughout the year. Your team must speed up your hiring process. We have a saying in our industry: “time kills all deals.” In this hot market, you will lose out on your candidates if you take too long to interview, onboard them, or fail to provide feedback to your recruiters.

Partner with a recruiting firm

Speaking of recruiters, one of the easiest ways to streamline your hiring process in 2020 is to partner with a recruiting firm, like Johnson Service Group. We will take the leg work out of your recruiting efforts by sourcing, interviewing, and communicating with candidates. If you’re looking to improve your hiring next year, let’s work together and help you find the talent you need.

partnership with a recruiter

How To Make The Most Out Of Your Partnership With A Recruiter

If you’ve decided to partner with a recruiter to fill your critical needs, you may already be ahead of your competition. However, more and more companies are joining forces with recruiting powerhouses in order to compete in this candidate-driven market. So how can you ensure that you are getting the most out of your partnership with a recruiter? Follow these three steps, and you’ll be on your way to hiring top talent in no time!

Communicate Often

Open lines of communication are absolutely essential to maximizing a recruiter’s value to your team. At JSG, we hustle to get the best candidates in front of you as quickly as possible. Oftentimes, these candidates are juggling multiple interviews, with offers from several companies rolling in at once. So it’s vital that you let us know who you want to interview quickly and provide feedback immediately.

Likewise, if you have questions or find yourself wanting more from the candidates we submit, let us know! The more information we have about the position, your team dynamic, and company culture, the more accurate our search is for finding your next great hire.

Be Open To Advice

At Johnson Service Group, we have placed tens-of-thousands of candidates with hundreds of companies. Along the way, we’ve gathered some insights into hiring trends and processes. We do our best to ensure that you are able to hire the best candidates available. Thus, we’ll offer advice along the way! Maybe your salary is a bit too low for the skill set, or you’ll be able to get an out-of-this-world candidate if you offer relocation. Open yourselves to our feedback for a chance to secure the talent you need to take your team to the next level.

Streamline Your Hiring Process

Last, but certainly not least, you must streamline your hiring process as much as possible! In this candidate-driven market, competition for great candidates is hot, and they are not available for long. And while we try to submit our candidates exclusively to our clients, it may be out of our control if they are ready to make a move right now. Consider skipping multiple phone interviews and bring candidates on-site as soon as possible. Did you receive a candidate you absolutely loved? Don’t hesitate and continue interviewing “just because.” Let us know when you’re ready to extend an offer, and you’ll have a next-level employee in no time!

If you’re ready to start your partnership with a recruiter, reach out to us today and let’s work together.

behavioral interview questions

Behavioral Interview Questions You Should Be Asking Candidates

Interviewing candidates can be challenging. Not only is it time-consuming, but there’s a lot of pressure to determine precisely if this person will be the right fit for your position, team, and company as a whole. One of the best ways to do this is via behavioral interview questions. In fact, behavioral interviewing is often considered to be the most effective technique across different levels, organizations, and industries. 

Here is a quick synopsis of behavioral interviewing from SHRM

“Behavioral interviewing focuses on a candidate’s past experiences by asking candidates to provide specific examples of how they have demonstrated certain behaviors, knowledge, skills, and abilities. Answers to behavioral interview questions should provide verifiable, concrete evidence as to how a candidate has dealt with issues in the past. This information often reveals a candidate’s actual level of experience and his or her potential to handle similar situations in your organization.”

So, which behavioral interview questions should you ask to compare candidates and determine their qualifications objectively? Let’s jump right into a few of our favorites here at JSG.

Describe your proudest professional accomplishment. 

This is a great question to kick off a behavioral interview. It allows the candidate to reference something they’re passionate about and get comfortable right off the bat. When listening to their answer, try to pick up on a couple of cues. Do they credit other team members? How significant of an accomplishment was it? Did this accomplishment assist in propelling their career development further?

Tell me about a time you failed. What could you have done to make it better, and how did you move past it? 

Everyone has failed at some point in their career. In fact, your best candidates will have experienced plenty of failures. The difference is that they will have learned and grown from each situation. Avoid candidates who dance around, giving an actual failure. This is not the time for a fluffy answer of “I care too much.” You want a real answer that demonstrates that the candidate is self-aware and capable of learning from and moving on from shortcomings.

Give me an example of a time when you had to work with someone whose personality was different from yours. 

This question can be tricky to answer. You are NOT looking for the candidate to throw a previous coworker under the bus. You should be, however, interested in discovering how they handle conflict in general. Do they address it head-on or look for support from upper management? There isn’t necessarily a right or wrong answer, but the insights you gain can help you understand how to manage this person best. 

Describe a time when you were juggling a lot of different projects. How did you prioritize? 

The logic behind this question is two-fold. First, you’ll be able to understand what the candidate deems as “a lot of projects.” Secondly, you’ll get an inside peek into their thought process. Everyone gets overwhelmed at times; it’s how we handle it that’s most important.

Behavioral interview questions are a great technique to determine if a candidate is a right fit for the position and your team. If you want to read some of our other go-to interview advice, check out our blog!

hiring process

This Is Where Your Hiring Process Fails

Are you having a hard time hiring in today’s competitive market? Do you find yourself mulling over your hiring process, wondering where it all went wrong? While every situation is different, and occasionally some factors are  entirely out of your control, we can often pinpoint exactly what went wrong. Here are three basic reasons why your hiring process is failing.

It Takes Too Long

The number one reason candidates stray from your hiring process is because it takes too long! There is a saying in the recruiting world, “time kills all deals,” and it is truer than ever in this candidate-driven market. With multiple job offers on the table, candidates don’t have time to wait for a long, drawn-out hiring process. The longer your process, the more likely your candidates will pull out of contention.

You Require Too Many Interviews

To add another layer, requiring too many interviews can significantly affect the length of your hiring process. When the “interviewing stage” consists of phone interviews, video interviews, panel interviews, in-person interviews, informal team meet-and-greets, etc., your candidates will undoubtedly be turned off. Keep your interview process simple and only involve those who are on a “need-to-know” basis. If you can eliminate steps throughout your process, you will save valuable time and resources without spooking your candidates.

You’re Afraid to Commit

If you’ve interviewed a fantastic candidate, but are still hesitant to pull the trigger, you could be missing out on a great opportunity. Once you’ve found a strong candidate, stop scheduling more interviews! If you go all-in on a job prospect, they’re likely to return the favor.

If you find your hiring process lacking, it’s time to partner with JSG. We have helped thousands of clients discover qualified candidates, improve their hiring process, and achieve their growth goals. Contact us today to learn more!

Ghosted By Candidates

3 Reasons Why You’re Being Ghosted By Candidates

With an unemployment rate of 3.5 percent, almost every employer out there has been ghosted recently. Job seekers are optimistic about today’s job market and are taking risks when committing to job offers. So much so that 28 percent of candidates have backed out of a job offer after accepting it. And nearly half of those “ghosts” (44 percent) did so because they accepted a more lucrative opportunity. If you don’t want to join the 83 percent of employers that have been ghosted by candidates, here are three reasons why candidates are ghosting you.

The job market is scary good

With 7.1 million job openings throughout the country, there are literally millions of different opportunities out there. And with a 6.26 percent decrease in unemployment claims year-over-year, there isn’t an abundance of available workers. In other words, the labor market is a frightening place for employers. With so many job opportunities to pick from and a rapidly shrinking talent pool, job seekers have the luxury of being selective.

Your hiring process is driving candidates batty

If your process is too slow, you are more likely to be ghosted by your candidates. If it’s taking you weeks to reach out to candidates for a phone screening or an initial interview, you’re likely too late. Hiring managers are currently filling jobs in less than four weeks. So, if your process is taking much longer than that, you are probably going to miss out on candidates. Try to find bottlenecks in your process that are taking too long. Once you’ve identified hiccups, you can adjust your hiring process relatively painlessly to scare off the ghosts.

Your offer letters are full of cobwebs

In today’s market, you have to present candidates with a strong offer from the get-go. If you’re not competitive with your compensation or other benefits, you may be scaring job-seekers away. Many candidates are receiving multiple offers, so if you don’t provide a desirable offer quickly, they will join the 44 percent of job seekers that back out for more lucrative offers.

If your team is struggling to combat all of the job-seeking ghosts out there, reach out to a professional recruiting firm that specializes in your industry. We have all the tools your team needs to fight off the job seeking ghouls and goblins. Contact us today!

Getting Ghosted By Your Candidates

How to Prevent Getting Ghosted By Your Candidates

If you’re a hiring manager, you’ve probably been ghosted by a candidate or two. Haven’t heard of that term yet? Ghosting is when a candidate drops off the face of the earth at some point during the hiring process. It can be for just a phone screening or as extreme as failing to show up for their first day of work. With an all-time low unemployment rate of 3.5 percent, candidates have a lot of job opportunities in front of them. In other words, they may drop out of the interviewing process at any moment without as much as an email.

If you’re worried about finding the talent you need before the end of the year, here are a few tips on how to prevent getting ghosted by your candidates.

Strong communication with candidates

Clear communication is essential if you want to avoid getting ghosted by your candidates. Keep candidates in the loop by letting them know what steps are next and what is to be expected each step through your process. Provide clear and real expectations, so everyone is on the same page. The best thing you can do is be upfront with your candidates from the very beginning, as communication is vital for a successful hire. Basically, you want to create a roadmap for them from the first communication to the hiring decision. If candidates know what is to come, they will be less likely to be spooked and ghost you during the hiring process.

Efficient hiring process

Every organizations’ hiring process is different. However, every hiring manager can identify ways to streamline the process for your candidates. Take a 10,000-foot view of your hiring process and try to identify inefficiencies. Are you taking too long to make hiring decisions? Does it take your team days and says to schedule interviews? Write these things down and try to find ways to reduce them. The longer your hiring process takes, the more likely it is that you will scare off candidates. If it takes you weeks or even months to make a hiring decision, you will likely miss out on top candidates. If you take too long, candidates will drop like flies and head to competitors that have a quicker hiring process.

Smooth onboarding process

The best thing you can do to mitigate ghosting is to have a seamless onboarding process. Once you extend an offer to a candidate, set a start date, and stick with it. Don’t move it around to try and accommodate your schedule. It’s a candidate-driven market, and hiring managers must act with a sense of urgency. Don’t take months to onboard a candidate. The longer it takes for them to start, the more likely they will bail and pursue other opportunities. And in today’s market, many candidates are entertaining multiple job offers, so a quick onboarding process will help eliminate the odds of your candidates backing out of your offer and accepting another.

Hire the candidate “ghostbusters”

If you still find yourself being ghosted by candidates, it may be time to hire some pros known as candidate ghostbusters. Partner with a recruiter that specializes in your industry. We’ll help you identify and eliminate inefficiencies in your process so you can worry less about getting ghosted by your candidates.

3 Strategies To Hire Top Candidates

3 Strategies To Hire Top Candidates

As we head into 2020, competition for top candidates is predicted to be more competitive than ever. Which is why you’ll need to bring your A-game to hire the talent you need to take your company to the next level. Here are three things you will need to do in order to compete in this extremely competitive hiring market.

Don’t Wait For Applications To Come To You

With an average job gain of 161,000 throughout 2019, today’s candidates have plenty of options. Additionally, employers are offering more benefits, higher salaries, and greater work-life balance to retain the employees they currently have. With all of the options on the table for people today, perfect resumes probably won’t come across your desk. This perfect storm means that you will have to actively hire qualified candidates. Task your recruiting department with looking for the talent you need and reaching out to them regarding your opportunity.

Partner With A Recruiter

As you know, internal HR and recruiting teams are extremely busy. They are often juggling dozens of open positions, each of which are of the utmost priority. To avoid the high cost of vacancy, and secure the talent you need, it is worth your investment to partner with a third-party recruiter (like JSG!). For a nominal cost, we prioritize your critical positions, actively recruit qualified candidates, and coordinate all of the hiring process details. Want to learn more about our recruiting services? Head here!

Make A Strong Offer

Once you have discovered the perfect candidate, put them through your streamlined hiring process, and be prepared to make an offer; make sure you come in as strong as possible. Candidates are often juggling multiple offers at once in this market, so it’s important that you make your best offer upfront. Be transparent about salary and benefits from the start. Additionally, be prepared for the candidate to come back with negotiations. If they have competing offers, you may need to match.

Ultimately, know that you don’t have to fight for your spot in this market alone! JSG can help you find and hire the talent you need to fill critical roles and achieve your immediate growth goal.

October Hiring Is The Most Competitive

A new LinkedIn survey found that October has the highest number of job openings on the site. Additionally, a whopping 89% of hiring managers filled those roles in less than four weeks. So what does this mean for companies trying to onboard new staff before the holidays? Well, you’ve got some competition. Here are a few ways you can stand out and secure the talent you’re looking for during this competitive hiring market.

Streamline Your Hiring Process

With companies hiring in less than four weeks, it’s absolutely essential that you move quickly. Candidates will most likely be juggling multiple job offers this month. Create room in your schedule for interviews, make decisions quickly, and get a written offer out as soon as possible. This is not the time to “see a couple more resumes” after you’ve interviewed a potential perfect candidate. If you don’t swoop them up, someone else will!

Consider Hiring Contract

Contract hiring is an excellent option for getting team members on board ASAP. There are fewer hoops to jump through during the hiring process, and you’re able to “try before you buy.” Additionally, you often have the opportunity to convert any contractor to a full-time employee if you find that it’s a great fit. We have even partnered with multiple companies to get contractors started in less than a week, meaning reduced cost of vacancy for your bottom line.

Actively Recruit

With the job market as hot as it is, sitting back and waiting for resumes won’t be enough. You need a team of experienced recruiters out there actively searching for the talent you need to take your organization to the next level. Unfortunately, many HR teams don’t have the capacity to prioritize active recruiting for critical jobs.

That’s where we come in. We have a recruiting team that has the experience and drive to bring you the candidates you need. We actively recruit for the best of the best and have an exclusive database of qualified talent that just maybe your next great employee. Ready to have a conversation about how we can help you compete throughout the month of October and beyond? Contact us today.

4th Quarter Job Market Outlook

October is the Most Competitive Month for Hiring
Work Flexibility, Remote Work, Hiring

How Work Flexibility Can Transform Your Hiring Process

Today’s competitive hiring environment has left many managers scratching their heads. You may find yourself asking, “how can we hire candidates with the necessary skills and experience to help achieve our growth goals?” Well, it’s not as simple of an answer as it used to be. When considering new opportunities, candidates are now weighing a multitude of factors — one of the main ones being work flexibility.

According to LinkedIn’s latest report of Global Talent Trends, work flexibility is quickly rising to the top of candidate requirements. And your competitors are getting on board! In fact, there has been a 78 percent increase in job posts on LinkedIn that mention work flexibility since 2016. Here are a few of the facts behind work flexibility and how it can completely transform your hiring process.

Attracts Candidates

51 percent of talent professionals state that work flexibility is one of the top features attracting candidates in today’s market. According to Anna Auerbach, Co-Founder and Co-CEO of Werk, “candidates are asking about flexibility in the interview process, and that was not happening a few years ago. If your answer is, ‘let me check with HR,’ you’ve already lost the candidate.” Be sure to mention your flexible work policies in job descriptions and throughout the interview process. That way, you can simultaneously attract candidates while setting expectations early and often.

Increased Diversity

We know how important diversity hiring is to our clients. Have you ever considered that work flexibility could be the solution you’re looking for? According to LinkedIn, women are 22 percent more likely than men to rank flexible work arrangements as a very important factor when considering a job. Sara Sutton, founder of the organization 1 Million for Work Flexibility, expands, explaining that it’s not just about working moms. “It’s people with disabilities, military spouses, people with health problems, caretakers, and people living in rural or economically disadvantaged areas. People need and want work flexibility for a lot of different reasons.”

Employee Retention

When you reward your employees with trust, they are much more likely to stick around. In fact, 54 percent of talent professionals cite encouraging retention as a major perk of flexible work. This can significantly assist in your recruiting efforts. When your current employees are happy, that shines through to prospective candidates! Not to mention, you’ll have less turnover, and thus, fewer spots to fill.

Keep in mind, work flexibility isn’t just about allowing employees to work remotely. A flexible work environment encompasses full-time remote employees, occasional remote working situations, the ability to shift working hours, and the freedom to briefly step away when needed. Try implementing one of these flexible solutions and watch how your hiring process transforms along with your working environment!

How To Make A Panel Interview Work For Your Hiring Process

How To Make a Panel Interview Work For Your Hiring Process

How To Make A Panel Interview Work For Your Hiring Process

There are many steps you can take to determine if a candidate is right for a position. Your goal is to decide whether or not they have the skills and experience needed to be successful in a role. Additionally, you want to understand if they will be a culture fit with your team. Arguably one of the best ways to do this is by holding a panel interview. In a recent study of performance and interview ratings, Google found that “averaging the ratings of a group of interviewers was by far a more accurate predictor of success than the rating of a single interviewer.”

By gathering company leaders or team members that a candidate would work closely with if hired, you add a variety of perspectives into your hiring process. Your employees get the opportunity to ask pointed questions during this time. Additionally, your candidate will get a glimpse at the team dynamics. But how do you add a panel interview to your hiring process successfully? Keep reading for our top tips on incorporating this crucial step!

Ensure that everyone is up to speed

If your panel involves employees who have not been involved in the hiring process thus far, it’s important to get them caught up. Before the interview, give everyone a copy of the candidate’s resume. This allows them to read about the experience and formulate specific questions. Let everyone know where this candidate is at with respect to the hiring process – is this their third interview? Have they already met with key leaders in the organization? Finally, lay out the goal of this panel interview. Is it to make a final hiring decision? Or is to determine which role on the team would be the best fit?

Give everyone a chance to engage

The main benefit of holding a panel interview is access to viewpoints. Ideally, your interviewers will ask different questions and focus on varied experiences and skill sets throughout the candidates’ past. That’s why each member of the panel must have the opportunity to engage with the interviewee! More than likely, the variety of questions will spark follow-up questions from other panel members, making for a much more dynamic interview all around.

Ask for individual feedback after the interview

To avoid groupthink, it’s important to let each member of the panel form their own opinion prior to discussing as a group. Before coming together to discuss the interview, have each team member submit their thoughts on the candidate separately. This allows you to get an unbiased view of the candidate from multiple perspectives.

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