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streamline your hiring process

How to Streamline Your Hiring Process in 2020

Many companies are slowing down right now. The holidays are just around the corner, and that much-needed time off is directly in your sight. But if you’re a hiring manager, the opposite is likely occurring. You’re figuring out ways to get your critical roles filled and how to do it more efficiently next year. However, this can be challenging if you have an inefficient hiring process. If you’re reflecting on how you and your team can better navigate our tight job market, here’s how to streamline your hiring process in 2020.

Write better job descriptions

The first thing you want to do is take a 10,000-foot view of your job descriptions. No matter how great your hiring process is, if your job descriptions stink, you’re not going to get the right resumes on your desk. Many job seekers are only casually browsing, and thus, your job description really needs to stand out at them. Make them concise, engaging, but not too fluffy. Share a little glimpse of your culture and why your company would be an excellent employer. If you’re ever unsure about your descriptions, read one over and ask yourself if you’d apply for the job. If the answer is no, you have some work to do!

Ask for interview feedback

If you are hosting interview after interview with no luck, why not ask your candidates for some feedback? Whether it’s a brief survey you send them or a simple email, it’s never a bad idea to hear how you can improve from those going through your hiring process. If a candidate backs out of the process or declines your job offer, don’t be afraid to ask for some constructive criticism. This can be an invaluable exercise to help improve your hiring process in 2020.

Move it along efficiently

We won’t spend too much time here as we have discussed this topic numerous times throughout the year. Your team must speed up your hiring process. We have a saying in our industry: “time kills all deals.” In this hot market, you will lose out on your candidates if you take too long to interview, onboard them, or fail to provide feedback to your recruiters.

Partner with a recruiting firm

Speaking of recruiters, one of the easiest ways to streamline your hiring process in 2020 is to partner with a recruiting firm, like Johnson Service Group. We will take the leg work out of your recruiting efforts by sourcing, interviewing, and communicating with candidates. If you’re looking to improve your hiring next year, let’s work together and help you find the talent you need.

partnership with a recruiter

How To Make The Most Out Of Your Partnership With A Recruiter

If you’ve decided to partner with a recruiter to fill your critical needs, you may already be ahead of your competition. However, more and more companies are joining forces with recruiting powerhouses in order to compete in this candidate-driven market. So how can you ensure that you are getting the most out of your partnership with a recruiter? Follow these three steps, and you’ll be on your way to hiring top talent in no time!

Communicate Often

Open lines of communication are absolutely essential to maximizing a recruiter’s value to your team. At JSG, we hustle to get the best candidates in front of you as quickly as possible. Oftentimes, these candidates are juggling multiple interviews, with offers from several companies rolling in at once. So it’s vital that you let us know who you want to interview quickly and provide feedback immediately.

Likewise, if you have questions or find yourself wanting more from the candidates we submit, let us know! The more information we have about the position, your team dynamic, and company culture, the more accurate our search is for finding your next great hire.

Be Open To Advice

At Johnson Service Group, we have placed tens-of-thousands of candidates with hundreds of companies. Along the way, we’ve gathered some insights into hiring trends and processes. We do our best to ensure that you are able to hire the best candidates available. Thus, we’ll offer advice along the way! Maybe your salary is a bit too low for the skill set, or you’ll be able to get an out-of-this-world candidate if you offer relocation. Open yourselves to our feedback for a chance to secure the talent you need to take your team to the next level.

Streamline Your Hiring Process

Last, but certainly not least, you must streamline your hiring process as much as possible! In this candidate-driven market, competition for great candidates is hot, and they are not available for long. And while we try to submit our candidates exclusively to our clients, it may be out of our control if they are ready to make a move right now. Consider skipping multiple phone interviews and bring candidates on-site as soon as possible. Did you receive a candidate you absolutely loved? Don’t hesitate and continue interviewing “just because.” Let us know when you’re ready to extend an offer, and you’ll have a next-level employee in no time!

If you’re ready to start your partnership with a recruiter, reach out to us today and let’s work together.

fill your critical roles

How to Fill Your Critical Roles by the End of the Year

Can you believe it’s already December? 2019 flew by quickly – especially if you’re a hiring manager in this competitive job market. It can be challenging to find the talent you need during this time of year with all of the holidays and time off. However, that doesn’t mean your team should push your hiring efforts to January. Here are three tips to fill your critical roles by the end of the year.

Move quickly

With only a few weeks left in 2019, you cannot have a slow hiring process. With an unemployment rate of 3.6 percent, job seekers have lots of options to choose from. If a resume comes across your desk that looks like a good fit, act with haste! If they seem qualified, give them a call, and schedule an interview. Try to schedule it before the holidays, so you have the opportunity to get that offer letter out before everyone is out of office. If your hiring process isn’t efficient, you will miss out on the best candidates on the market to your competition.

Offer competitive compensation

In this tight market, you have to come in with a firm offer. Many job seekers are entertaining multiple job offers, and thus, will likely accept the most competitive offer. Now is not the time to low ball your candidates. If you like what you see, present an offer that is worthy of their talent and experience.

Moreover, have you thought about the cost of a vacant position (or even multiple) on your team? You might be surprised the amount vacancies can cost your bottom line. In fact, it may also be cheaper in the long run to pay a talented candidate a competitive wage than absorb the lost in production and manpower.

Work with a recruiter

If you really want to streamline your hiring process, why not try and work with a recruiter? We understand you’re busy – especially at this time of the year. With holiday parties, wrapping up budgets, and finishing up those projects before the end of the year, it can be challenging to find time to fill your open positions quickly. But when you partner with a recruiter from JSG, we’ll do all the heavy lifting for you. We will call candidates, screen them, schedule interviews, and so much more. All you have to do is focus on your day-to-day tasks, and we’ll do the rest. Partner with a recruiter today, and let’s work together to fill your critical roles by the end of the year.

hiring process

This Is Where Your Hiring Process Fails

Are you having a hard time hiring in today’s competitive market? Do you find yourself mulling over your hiring process, wondering where it all went wrong? While every situation is different, and occasionally some factors are  entirely out of your control, we can often pinpoint exactly what went wrong. Here are three basic reasons why your hiring process is failing.

It Takes Too Long

The number one reason candidates stray from your hiring process is because it takes too long! There is a saying in the recruiting world, “time kills all deals,” and it is truer than ever in this candidate-driven market. With multiple job offers on the table, candidates don’t have time to wait for a long, drawn-out hiring process. The longer your process, the more likely your candidates will pull out of contention.

You Require Too Many Interviews

To add another layer, requiring too many interviews can significantly affect the length of your hiring process. When the “interviewing stage” consists of phone interviews, video interviews, panel interviews, in-person interviews, informal team meet-and-greets, etc., your candidates will undoubtedly be turned off. Keep your interview process simple and only involve those who are on a “need-to-know” basis. If you can eliminate steps throughout your process, you will save valuable time and resources without spooking your candidates.

You’re Afraid to Commit

If you’ve interviewed a fantastic candidate, but are still hesitant to pull the trigger, you could be missing out on a great opportunity. Once you’ve found a strong candidate, stop scheduling more interviews! If you go all-in on a job prospect, they’re likely to return the favor.

If you find your hiring process lacking, it’s time to partner with JSG. We have helped thousands of clients discover qualified candidates, improve their hiring process, and achieve their growth goals. Contact us today to learn more!

Ghosted By Candidates

3 Reasons Why You’re Being Ghosted By Candidates

With an unemployment rate of 3.5 percent, almost every employer out there has been ghosted recently. Job seekers are optimistic about today’s job market and are taking risks when committing to job offers. So much so that 28 percent of candidates have backed out of a job offer after accepting it. And nearly half of those “ghosts” (44 percent) did so because they accepted a more lucrative opportunity. If you don’t want to join the 83 percent of employers that have been ghosted by candidates, here are three reasons why candidates are ghosting you.

The job market is scary good

With 7.1 million job openings throughout the country, there are literally millions of different opportunities out there. And with a 6.26 percent decrease in unemployment claims year-over-year, there isn’t an abundance of available workers. In other words, the labor market is a frightening place for employers. With so many job opportunities to pick from and a rapidly shrinking talent pool, job seekers have the luxury of being selective.

Your hiring process is driving candidates batty

If your process is too slow, you are more likely to be ghosted by your candidates. If it’s taking you weeks to reach out to candidates for a phone screening or an initial interview, you’re likely too late. Hiring managers are currently filling jobs in less than four weeks. So, if your process is taking much longer than that, you are probably going to miss out on candidates. Try to find bottlenecks in your process that are taking too long. Once you’ve identified hiccups, you can adjust your hiring process relatively painlessly to scare off the ghosts.

Your offer letters are full of cobwebs

In today’s market, you have to present candidates with a strong offer from the get-go. If you’re not competitive with your compensation or other benefits, you may be scaring job-seekers away. Many candidates are receiving multiple offers, so if you don’t provide a desirable offer quickly, they will join the 44 percent of job seekers that back out for more lucrative offers.

If your team is struggling to combat all of the job-seeking ghosts out there, reach out to a professional recruiting firm that specializes in your industry. We have all the tools your team needs to fight off the job seeking ghouls and goblins. Contact us today!

Getting Ghosted By Your Candidates

How to Prevent Getting Ghosted By Your Candidates

If you’re a hiring manager, you’ve probably been ghosted by a candidate or two. Haven’t heard of that term yet? Ghosting is when a candidate drops off the face of the earth at some point during the hiring process. It can be for just a phone screening or as extreme as failing to show up for their first day of work. With an all-time low unemployment rate of 3.5 percent, candidates have a lot of job opportunities in front of them. In other words, they may drop out of the interviewing process at any moment without as much as an email.

If you’re worried about finding the talent you need before the end of the year, here are a few tips on how to prevent getting ghosted by your candidates.

Strong communication with candidates

Clear communication is essential if you want to avoid getting ghosted by your candidates. Keep candidates in the loop by letting them know what steps are next and what is to be expected each step through your process. Provide clear and real expectations, so everyone is on the same page. The best thing you can do is be upfront with your candidates from the very beginning, as communication is vital for a successful hire. Basically, you want to create a roadmap for them from the first communication to the hiring decision. If candidates know what is to come, they will be less likely to be spooked and ghost you during the hiring process.

Efficient hiring process

Every organizations’ hiring process is different. However, every hiring manager can identify ways to streamline the process for your candidates. Take a 10,000-foot view of your hiring process and try to identify inefficiencies. Are you taking too long to make hiring decisions? Does it take your team days and says to schedule interviews? Write these things down and try to find ways to reduce them. The longer your hiring process takes, the more likely it is that you will scare off candidates. If it takes you weeks or even months to make a hiring decision, you will likely miss out on top candidates. If you take too long, candidates will drop like flies and head to competitors that have a quicker hiring process.

Smooth onboarding process

The best thing you can do to mitigate ghosting is to have a seamless onboarding process. Once you extend an offer to a candidate, set a start date, and stick with it. Don’t move it around to try and accommodate your schedule. It’s a candidate-driven market, and hiring managers must act with a sense of urgency. Don’t take months to onboard a candidate. The longer it takes for them to start, the more likely they will bail and pursue other opportunities. And in today’s market, many candidates are entertaining multiple job offers, so a quick onboarding process will help eliminate the odds of your candidates backing out of your offer and accepting another.

Hire the candidate “ghostbusters”

If you still find yourself being ghosted by candidates, it may be time to hire some pros known as candidate ghostbusters. Partner with a recruiter that specializes in your industry. We’ll help you identify and eliminate inefficiencies in your process so you can worry less about getting ghosted by your candidates.

How To Make A Panel Interview Work For Your Hiring Process

How To Make a Panel Interview Work For Your Hiring Process

How To Make A Panel Interview Work For Your Hiring Process

There are many steps you can take to determine if a candidate is right for a position. Your goal is to decide whether or not they have the skills and experience needed to be successful in a role. Additionally, you want to understand if they will be a culture fit with your team. Arguably one of the best ways to do this is by holding a panel interview. In a recent study of performance and interview ratings, Google found that “averaging the ratings of a group of interviewers was by far a more accurate predictor of success than the rating of a single interviewer.”

By gathering company leaders or team members that a candidate would work closely with if hired, you add a variety of perspectives into your hiring process. Your employees get the opportunity to ask pointed questions during this time. Additionally, your candidate will get a glimpse at the team dynamics. But how do you add a panel interview to your hiring process successfully? Keep reading for our top tips on incorporating this crucial step!

Ensure that everyone is up to speed

If your panel involves employees who have not been involved in the hiring process thus far, it’s important to get them caught up. Before the interview, give everyone a copy of the candidate’s resume. This allows them to read about the experience and formulate specific questions. Let everyone know where this candidate is at with respect to the hiring process – is this their third interview? Have they already met with key leaders in the organization? Finally, lay out the goal of this panel interview. Is it to make a final hiring decision? Or is to determine which role on the team would be the best fit?

Give everyone a chance to engage

The main benefit of holding a panel interview is access to viewpoints. Ideally, your interviewers will ask different questions and focus on varied experiences and skill sets throughout the candidates’ past. That’s why each member of the panel must have the opportunity to engage with the interviewee! More than likely, the variety of questions will spark follow-up questions from other panel members, making for a much more dynamic interview all around.

Ask for individual feedback after the interview

To avoid groupthink, it’s important to let each member of the panel form their own opinion prior to discussing as a group. Before coming together to discuss the interview, have each team member submit their thoughts on the candidate separately. This allows you to get an unbiased view of the candidate from multiple perspectives.

Want more information on interviewing and hiring? Subscribe to the JSG newsletter for the latest and greatest tips from a recruiting team who has hired thousands of candidates.

interview feedback

Is it Professional to Offer Advice to Your Interviewer?

interview feedback

Throughout your career, it’s not uncommon to experience dozens of different interviewing processes. After all, the average Baby Boomer holds roughly 12 different jobs throughout their career. And for Millennials, the average worker holds six different positions by the age of 26. As a result, most candidates have experienced a handful of turndowns throughout their job search.

When faced with a turndown, it’s wise to ask for advice from the interviewer or hiring manager on how you can improve in the future. However, what if the shoe is on the other foot? Is it professional to offer advice to an employer you interviewed with when you do not accept the job offer?

Is it professional or appropriate?

As a candidate, you have every right to provide interview feedback to a prospective employer. However, it can be challenging to provide honest feedback after a job interview. It is difficult to offer constructive criticism without worrying about offending someone or possibly even burning a bridge. But how does an employer know there is an issue or speedbump in their interview process if nobody tells them? They may be utterly unaware that part of their process is turning away great candidates, like yourself.

Whether the interviewing process is slow, or they have poor communication, an employer may not know there is an issue if they don’t receive feedback. In today’s tight labor market, employers must streamline their interviewing process and ensure everything goes smoothly. If you offer professional, honest feedback, many employers will be thankful for your input in today’s environment.

How to do it correctly

So, now that you know it is appropriate to provide feedback after an interview, how do you do it professionally? Here are a few tips for delivering your feedback the right way:

Provide feedback in a timely manner

If you want to share your thoughts on how the employer could improve their hiring process, do so promptly. Whether you get the job or not, you must wait for a decision to be made. However, don’t wait for weeks or even a month to give them feedback. Do so shortly after they made a decision. Hiring managers are busy, and to be honest, if you wait too long, they may not remember you or how your interview went. So, if you decide to share your experience, do so shortly after the conclusion of the entire process.

Be precise and clear

With your feedback, be direct and concise. You do not need to sugar coat your thoughts, yet you want to keep your input professional and positive. For example, if you declined a job offer because the employer took too long to decide and you accepted another opportunity, let them know. As long as your feedback is honest, beneficial to the employer, and delivered professionally, you should feel confident in sharing your experience. Never single anyone out or berate the company. Remember, the goal here is to provide advice, not to leave a bad taste in the mouth of a hiring manager.

Overall, delivering feedback to an interviewer is just as tricky as it is for a hiring manager to give to a prospective candidate that failed to receive an offer. But if you genuinely believe that you can share your experience to help an employer improve their process in the future, go for it. If you want to provide feedback but are still uncomfortable with doing so directly to your interviewers, there are sites like Glassdoor that allow you to anonymously share your interview feedback. Just be sure to follow these guidelines, to ensure you deliver your message in an appropriate, professional way!

Candidate Experience, Hiring

Is Candidate Experience Hindering Your Hiring?

Candidate Experience, Hiring

Hiring experienced talent is getting awfully competitive out there! Your internal recruiting team is doing their best to keep up with a growing demand for open positions. However, the number of people on the market is slim and the best candidates are comparing multiple offers at once. One of the main factors affecting your company’s ability to attract and retain qualified talent is your candidate experience. Here are the make or break steps throughout your hiring process.

Internet Presence

Oftentimes, the first contact candidates will have with your brand is through the internet. This is where the candidate experience begins. Once they apply for your job or have an initial conversation with a recruiter, they’ll head straight to Google. An engaged candidate will browse your website, check out your social media presence, and read online reviews. Consider how your company is portrayed online – is it an accurate representation of your culture and team as a whole?

Timing

In a job market where candidates are receiving multiple job offers at a time, it’s absolutely essential to move the process along as quickly as possible. Scheduling interviews needs to be your first priority, and if you’re particularly interested in a candidate, go ahead and bring them onsite! Finally, when you decide on a candidate you’d like to hire, extend your offer ASAP.

Communication

The number one thing that will improve your candidate experience is open and honest communication throughout the entire process. If you would like to bring someone in for an interview, go ahead and let them know. Even if you still need to coordinate timing, informing the candidate of your interest will make them feel respected and give them something to look forward to and prepare for.

Support

The recruiting team you partner with can make a big difference in a candidate’s overall experience. When you work with JSG to fill your critical needs, we work with both you and the candidate every step of the way. Our team helps facilitate interviews, communicate questions and timelines, and coordinate offer delivery. So, when you need to add a member to your growing team, contact us. JSG can help make it a seamless process, allowing you to secure the talent you need when you need it!

references

The Ultimate Guide To Job Application References

references

It’s rare these days to encounter a hiring process that doesn’t include a reference check. However, providing great job application references can be a little trickier than you initially think! Follow these guidelines to painlessly check this job search item off your to-do list.

Choose your references wisely

It’s a good idea to have three go-to job application references on hand. Typically, you’ll want to include a mix of current or previous managers and coworkers. Obviously, you’ll want to choose people with whom you had a strong working relationship. Make sure to choose references that will not only speak of you in glowing terms, but will also be able to speak in-depth about your work experience, performance, and work ethic.

Get permission to list people as references

It is absolutely essential to gain permission before listing anyone as a reference. The last thing you want is to catch them off guard, and as a result, receive a less-than-stellar reference. It’s also a great opportunity to network with your professional connections and stay in touch!

Don’t list your references on your resume

This is a big recruiting no-no. Listing job application references uses valuable space on your resume, hiring managers may contact them without your permission, and it takes the focus away from you. There’s also no need to include “references available upon request.” It is automatically implied and not necessary.

Provide your references with information

Make sure your references know what to expect. Sometimes it may be a simple employment verification, sometimes employers may ask them to submit a full letter of recommendation. If you must submit a letter of recommendation, ensure that your contact has all of the details including what to cover, where to send it, and when it’s due.

Provide them with the title of the role you’re applying for and a copy of your resume. The more information they have about your background and goals, the better!

Follow up

Don’t forget to follow up with your references once your job search is complete! Whether you were offered the job or not, your references are now invested in your career journey and deserve an update. Always include a quick note of gratitude for taking the time to speak on your behalf. You never know when you may need to use them as a reference again!