Safety and Risk Coordinator

  • Location: Westmont, Illinois
  • Remote: Remote
  • Type: Internal Hire
  • Job #189

Johnson Service Group is looking for a Safety and Risk Coordinator with safety management experience to join our team to manage claims. You will be an integral member of our Safety & Risk Team with the mission to achieve a safe work environment for our employees.

New Claims

  • Lead initiative to provide thorough explanation to internal employees on the claims process and how to complete department related paperwork
  • Ensure completion of reports with injured employees
  • Conduct the injury investigation
  • Meticulous review of the Risk Management documents completed, reports and follow-up
  • Daily and timely entry of all reported claims to internal database, spreadsheet, or department related system
  • Ensure personnel files of injured employee from assigned offices for claim are saved to the appropriate file
  • Follow all necessary protocols as per the Company Safety and Risk Management Program and Accident/Injury Policies, including ensuring the injured employees are sent for a post-accident drug screen and/or breath alcohol test if applicable
  • Monitor and obtain drug screen results; once results are received, email to Risk and Safety Manager and notify the branch of the next steps to take depending on the results
  • Assist branches in processing return to work or modified duty assignments as applicable
  • Keep Safety/Risk Manager and team informed of developing claims

Open Claims

  • Monitor and follow up to receive reports from doctor visits
  • Ensure all modified duty requests are accommodated
  • Maintain all necessary communication with employees and applicable parties through entire claims process
  • Assist with scheduling doctor appointments
  • As work status reports arrive email the National Director of Risk and Safety, adjuster and attorney (if applicable)
  • Answer employees (or branch) questions and assist with issues related to their claim
  • Work with employees to ensure their medical or other claim related care is being covered as required and necessary
  • Establish relationship with providers, vendors, adjusters and any other parties involved in the claim


  • Update all workers' compensation claim files daily
  • Maintain the Risk Management claims spreadsheet with current claims information daily

Billing and Correspondence

  • Place bill copies in employees WC file
  • Separate in-house and vendor bills
  • Verify bills are not duplicates/have not already been paid, enter into spreadsheets, and submit for approval and/or payment
  • Retrieve all WC related correspondence from attorneys, adjusters, offices, providers, etc. and process requests, provide needed information, or inform the Safety/Risk Manager if assistance is necessary

Additional Job Functions

  • Assist with additional projects and tasks as needed
  • Support overall company by assisting with screening visitors and responding to phone messages
  • Learn from the incident and educate on incident prevention
  • Create Safety Awareness presentations and Orientations for local offices
  • Educate branch offices to risks and aid in prevention
  • Managing personal disability issues and reasonable suspicion situations

Knowledge, Skills, and Abilities

  • Ability to manage multiple cases on a multi-state level at one time
  • Professional phone etiquette with employees (and internal staff) to review workers' compensation paperwork
  • Independent and organized work style; adaptable to changing priorities; unparalleled multi-tasking
  • Effectively manage time and prioritize workload without close supervision and consistently meet deadlines; remarkable attention to detail
  • Excellent written and verbal communication skills
  • Capable of working in a high-speed, fast-paced work environment
  • Ability to quickly become knowledgeable of company policies and procedures
  • Able to interact with all levels of management and non-management with the same amount of professionalism
  • Proactive and assertive approach to managing tasks and responsibilities


  • Detail-oriented (this is a key factor for this position)
  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • 1-2 years Workers Comp experience is a plus
  • Ability to work in a team environment and exceed expectations
  • Ability to use sound judgment and discretion with confidential business and employee information
  • Travel as required, less than 10%
  • Able to work rotating hours based on claims activity and department needs
  • Bi-lingual skills are a plus

Johnson Service Group, Inc. (JSG) is a leader in the staffing services industry, with over 35 years of experience investing in people and companies. We can be found locally in more than 30 offices throughout the United States and Canada and continue to experience tremendous growth.

But don’t just trust us – let our accolades tell the story. For the past four years, JSG has been named to three prominent Staffing Industry Analyst (SIA) award lists: Largest U.S. Staffing Firms, Fastest Growing U.S. Staffing Firms and Largest U.S. Engineering Staffing Firms.

People and culture make JSG a great place to work. We’re always looking for passionate and talented business development and recruiting professionals who want to build a future with one of our nationwide teams. We offer medical, dental, and life insurance options, paid time off, sick time, 401(k) and more.

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT.

Johnson Service Group is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability, Veteran status, or any other characteristics protected by law. Disclosure is voluntary, and this information will be kept confidential.

  • A person having origins in any of the original people of North and South America (including Central America), and those who maintain cultural identification through tribal affiliation or community attachment.
  • Origins among any of the original people of the Far East, Southeast Asia, or the Indian Subcontinent, including Cambodia, China, Japan, Korea, Malaysia, Pakistan, the Philippine Island, Thailand, and Vietnam.
  • Origins in any of the original people of Hawaii, Guam, Samoa, or other Pacific Islands.
  • Origins in any of the Black racial groups of Africa. This includes Jamaican, Trinidadian, and West Indian.
  • All persons of Mexican, Puerto Rican, Cuban, Central or South American or other Spanish culture/origin.
  • Origins in any of the original people of Europe, North Africa, or the Middle East.

Protected Veteran Qualification

Johnson Service Group is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 ("VEVRAA"), which requires Government contractors to take affirmative action to employ and advance in employment: (1) disabled veterans; (2) recently separated veterans; (3) active duty wartime or campaign badge veterans; and (4) Armed Forces service medal veterans.

If you believe you are a member of any of the categories of protected veterans listed above, please indicate by checking the appropriate box below. Your decision to provide the relevant information is purely voluntary on your part, and refusal to provide such information will not subject you to any adverse treatment. The information will not be used in a manner inconsistent with VEVRAA, as amended.

Voluntary Self-Identification of Disability

OMB Control Number 1250-0005
Expires 05/31/2023

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Program(OFCCP) website at

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:

  • Autism
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Epilepsy
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

We are uploading your application. It may take a few moments to read your resume. Please wait!