Employee Service Representative (Onboarding)

  • Location: Bedford, Texas
  • Type: Internal Hire
  • Job #187

Johnson Service Group is seeking an Employee Service Representative to undertake all onboarding duties and become a valuable member of our team.

The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. A qualified Employee Service Representative should be able to deal with complaints and give accurate information.

Essential Functions and Responsibilities:

  • Make photocopies, faxes documentation, prepare correspondence, and perform other clerical functions.
  • Provide customer service by answering employee requests and questions.
  • Assist with processing and documenting personnel changes and terminations.
  • Maintain and prepare employee files.
  • Complete onboarding process and new hire orientation.
  • Submit online requests and assists with background checks/drug screenings for new hires.
  • Responsible for verifying Form I?9 compliance, E?Verify, and Form I?9 binder maintenance.
  • Assist branch office with research, reports, duties, and special projects as requested.
  • Assisting with payroll and time collection when needed

Skills/Qualifications:

  • Must have computer skills and the ability to learn.
  • Experience with DocuSign would be a plus
  • Proficient in Microsoft Office and Excel.
  • Detail oriented, sense of urgency, and strong problem-solving skills.
  • Excellent verbal/written skills and communication skills.
  • Strong interpersonal skills are essential.
  • Must have the ability to manage processes and analyze information.

Education and Work Experience:

  • Minimum of an associate degree.
  • 1+ years’ of onboarding or administrative experience

Johnson Service Group, Inc. (JSG) is a leader in the staffing and consulting services industry, with over 35 years of experience investing in people and companies. We can be found locally in more than 30 offices throughout the United States and Canada and make connections throughout North America. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs. Which is why we have recently expanded our consulting services to include information technology consulting in addition to our wide array of staffing services.

But don’t just trust us – let our accolades tell the story.  For the past six years, JSG has been named to a variety of prominent Staffing Industry Analyst (SIA) award lists including:  Largest U.S. Staffing Firms, Largest Canadian Staffing Firms, Fastest Growing U.S. Staffing Firms, and Largest U.S. Engineering Staffing Firms.  

People and culture make JSG a great place to work. We are always looking for passionate and talented business development and recruiting professionals who want to build a future with one of our nationwide teams. We offer medical, dental, and life insurance options, paid time off, sick time, 401(k) and more.

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
 

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Johnson Service Group is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability, Veteran status, or any other characteristics protected by law. Disclosure is voluntary, and this information will be kept confidential.

  • A person having origins in any of the original people of North and South America (including Central America), and those who maintain cultural identification through tribal affiliation or community attachment.
  • Origins among any of the original people of the Far East, Southeast Asia, or the Indian Subcontinent, including Cambodia, China, Japan, Korea, Malaysia, Pakistan, the Philippine Island, Thailand, and Vietnam.
  • Origins in any of the original people of Hawaii, Guam, Samoa, or other Pacific Islands.
  • Origins in any of the Black racial groups of Africa. This includes Jamaican, Trinidadian, and West Indian.
  • All persons of Mexican, Puerto Rican, Cuban, Central or South American or other Spanish culture/origin.
  • Origins in any of the original people of Europe, North Africa, or the Middle East.

Protected Veteran Qualification

Johnson Service Group is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 ("VEVRAA"), which requires Government contractors to take affirmative action to employ and advance in employment: (1) disabled veterans; (2) recently separated veterans; (3) active duty wartime or campaign badge veterans; and (4) Armed Forces service medal veterans.

If you believe you are a member of any of the categories of protected veterans listed above, please indicate by checking the appropriate box below. Your decision to provide the relevant information is purely voluntary on your part, and refusal to provide such information will not subject you to any adverse treatment. The information will not be used in a manner inconsistent with VEVRAA, as amended.

Voluntary Self-Identification of Disability

OMB Control Number 1250-0005
Expires 05/31/2023

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Program(OFCCP) website at www.dol.gov/ofccp

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:

  • Autism
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Epilepsy
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

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