Client Account Analyst (Accounts Receivable)

  • Location: Westmont, Illinois
  • Type: Internal Hire
  • Job #190

Johnson Service Group seeking a talented and self-motivated Accounts Receivable Analyst (Client Account Analyst) to join our shared services accounting team in our Headquarters in Westmont, Illinois.

This individual will join the Accounts Receivable team supporting the Company’s Nationwide Business Units with a primary focus on effectively maintaining and/or reducing DSO utilizing a blend of current process, new/enhanced procedures, client communication protocols and the candidates learned and practiced ability and techniques.



Ownership and execution of collection activity in a fast-paced, high-volume environment, including:

  • Monitoring and maintaining assigned accounts via customer calls/correspondence, account adjustments, small balance write offs, account reconciliations, client disputes, and short payments.
  • To have a strong comfort level with using accounting software to input and gather customer and financial data. 
  • Documents account activity, observations, and notes into the AR accounting system. 

Maintaining/Reducing DSO:

  • Reviewing accounts with management monthly or as needed/driven by observations or changes in patterns/trends
  • Partner with the AR Manager in the development/enhancement of DSO reduction initiatives, programs, and activities.
  • Establish and maintain effective and cooperative working relationships with remote sales and customer service teams; enlisting their assistance when appropriate to accelerate the collections process
  • Timely and effectively communicating and following up regarding customer accounts by developing relationships with appropriate client personnel
  • Additional departmental tasks, as assigned


  • Associates or bachelor’s degree in Business Management, Accounting, or Finance preferred
  • Good critical thinking skills and a passion for detail is essential
  • Proactive and reactive thinking is a must have in this role
  • Knowing how to be a team player is key for this position, work closely with department team members and management team
  • Critical to be proficient in Excel as this tool is an extreme part of this position. Must be proficient with creating spreadsheets with critical and useful data
  • Knowledge of using and creating V Look Ups and creating Pivot Tables
  • Knowledge of using Microsoft GP and Word is a plus
  • Proven understanding of the collections cycle with a proven ability to identify and execute new or enhanced collections processes and programs
  • Ability to drive/execute work initiatives with nominal amount of direction
  • Excellent verbal and written communication skills
  • Capability to partner and develop relationships with all levels of internal and external customers
  • Strong attention to detail, desire to thrive in a fast-paced environment and follow through with responsibilities are all necessary skills to be successful in the job


Johnson Service Group, Inc. (JSG) is a leader in the staffing and consulting services industry, with over 35 years of experience investing in people and companies. We can be found locally in more than 30 offices throughout the United States and Canada and make connections throughout North America. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs. Which is why we have recently expanded our consulting services to include information technology consulting in addition to our wide array of staffing services.

But don’t just trust us – let our accolades tell the story. For the past six years, JSG has been named to a variety of prominent Staffing Industry Analyst (SIA) award lists including: Largest U.S. Staffing Firms, Largest Canadian Staffing Firms, Fastest Growing U.S. Staffing Firms, and Largest U.S. Engineering Staffing Firms.

People and culture make JSG a great place to work. We are always looking for passionate and talented business development and recruiting professionals who want to build a future with one of our nationwide teams. We offer medical, dental, and life insurance options, paid time off, sick time, 401(k) and more.

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

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Johnson Service Group is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability, Veteran status, or any other characteristics protected by law. Disclosure is voluntary, and this information will be kept confidential.

  • A person having origins in any of the original people of North and South America (including Central America), and those who maintain cultural identification through tribal affiliation or community attachment.
  • Origins among any of the original people of the Far East, Southeast Asia, or the Indian Subcontinent, including Cambodia, China, Japan, Korea, Malaysia, Pakistan, the Philippine Island, Thailand, and Vietnam.
  • Origins in any of the original people of Hawaii, Guam, Samoa, or other Pacific Islands.
  • Origins in any of the Black racial groups of Africa. This includes Jamaican, Trinidadian, and West Indian.
  • All persons of Mexican, Puerto Rican, Cuban, Central or South American or other Spanish culture/origin.
  • Origins in any of the original people of Europe, North Africa, or the Middle East.

Protected Veteran Qualification

Johnson Service Group is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 ("VEVRAA"), which requires Government contractors to take affirmative action to employ and advance in employment: (1) disabled veterans; (2) recently separated veterans; (3) active duty wartime or campaign badge veterans; and (4) Armed Forces service medal veterans.

If you believe you are a member of any of the categories of protected veterans listed above, please indicate by checking the appropriate box below. Your decision to provide the relevant information is purely voluntary on your part, and refusal to provide such information will not subject you to any adverse treatment. The information will not be used in a manner inconsistent with VEVRAA, as amended.

Voluntary Self-Identification of Disability

OMB Control Number 1250-0005
Expires 05/31/2023

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Program(OFCCP) website at

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:

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