Jay Kerrigan is a Director of Business Development at Johnson Service Group in our San Jose, CA office. He’s been with JSG for over five years and has a tremendous background in sales and the staffing industry. We had the opportunity to sit down with him and learn more about his career at JSG. Here’s what he had to say.
You’re a seasoned sales professional. Tell us about your career and how you ended up at JSG?
When I was going through my undergraduate education, I originally wanted to become an attorney. I have always been passionate about serving others and giving back to the community. However, after graduation and as I was preparing for law school, I sort of stumbled into the staffing industry. It was a different path but offered the same rewards.
After several years in the staffing industry, I transitioned into a sales leadership role for an engineering company. It was a huge challenge, but I learned a ton about engineering. I later re-entered the staffing industry in 2011 with my new engineering background. However, after a few years, I was ready for a change.
All of the big staffing firms were doing the same thing. I wanted an opportunity to make a difference and have a more consultative approach.In 2014, I reached out to Jim Beckley about joining his team at JSG. Jim and I worked together early in our careers and we kept in touch through the years. And in April 2014, I officially joined the JSG team and have been here for just over five years now.
How has the staffing industry changed over the years?
In certain ways, the industry has changed a lot and in other ways, it hasn’t at all. At the end of the day, the Staffing Industry is all about customer service and ensuring our clients’ needs are met. The technology on how we achieve this has changed over the years, but the principles haven’t. Relationship building is crucial in this industry; simply placing candidates that fit your clients’ needs and culture is essential. You have to have great attention to detail, open and honest communication, and build trust to be successful in this industry.
What do you like about working for JSG?
One thing that stands out to me about JSG is our core values. When I was looking for my next opportunity a little over five years ago, I wanted to find an organization that had strong core values that aligned with my own. Moreover, JSG doesn’t just state their core values; they truly mean them and stand by them. In my experience, too many staffing firms try to re-engineer themselves to try and be “different” or get a leg up on the competition. But JSG stays true to themselves and continuously improves each year.
What do you enjoy doing outside of work?
Outside of work, I enjoy spending time with my family. One of my daughters recently got married and it was truly a beautiful time for our family. I also enjoy hiking, skiing, and spending time outdoors.